Refund & Return Policy
At Balusha Fashion, we value your satisfaction and aim to provide you with premium quality jewelry. If, for any reason, you are not completely satisfied with your purchase, we offer an easy return and refund process.
Return Eligibility:
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Returns must be initiated within 7 days of receiving the product.
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The jewelry must be unused, unworn, and in its original packaging with tags and certificates (if any).
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Custom-made or engraved jewelry is non-returnable unless damaged or defective.
Refund Process:
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Once we receive and inspect the returned item, we will notify you about the approval or rejection of your refund.
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If approved, the refund will be processed to your original payment method within 5–7 business days.
Damaged or Wrong Item:
If you receive a defective, damaged, or incorrect item, please contact us within 48 hours of delivery with photos of the item and packaging.
Return Shipping:
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Return shipping costs are the responsibility of the customer unless the item is damaged or incorrect.
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We recommend using a trackable shipping service to ensure safe return.
International return policy:
- Return policy within 7 days ( shipping cost will pay by buyer)
Money back guarantee – within 3 working days
No replacement (only valid when wrong item sent)
Shipping policy : Dispatch item within 3 working days after receiving the order
- Economic shipping – 11 to 35 days
- Standard shipping – 10 to 15 days (pay extra -15$)
- Expedite shipping – 6 to 10 days (pay extra 45$)